Cancellation and Refund

Your Order Cancellation Rights
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1. Digital Online Courses

  • Once a course is activated, accessed, or login details are delivered, no refund is possible.
  • This includes:
    • Video content
    • Downloadable materials
    • Premium resources
    • Any accessed digital content
  • Refunds for courses will only be considered if:
    • The course is not delivered due to a technical issue from our side, and
    • You contact us and we are unable to provide access after verification.

2. Physical Hardware Products

When Replacement / Refund is Possible

You may be eligible for a replacement or refund only in the following cases:

  • You received a damaged product.
  • The product is non-functional on arrival (Dead on Arrival).
  • You received a wrong product (different from what you ordered).

🎥 Mandatory Unboxing Video Condition

To process any claim for damage / wrong item / DOA, you must provide a clear unboxing video:

  • Start recording before opening the outer package.
  • The video should be continuous (no cuts).
  • Show:
    • The full sealed package
    • The entire unboxing process
    • The product clearly, including the damage/problem

Without a proper unboxing video, we cannot guarantee approval of replacement/refund.

🔄 Replacement / Refund Process

  1. Contact us within 24 hours of delivery via:

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